“Peter Davies from ISE Consultancy provided us an excellent insight into our own business that we were unable to see because of our closeness to it. In a short space of time, he was able to improve both our sales processes and also those by which our departments were interacting. We are a fast growing business and had been reacting to daily issues without looking at the bigger picture. Peter has helped us significantly with hands-on help that will allow us to grow consistently and in a controlled way. He also advised on our IT systems’ requirements and selection process. I would recommend his services to any other company who is willing to take good advice and act upon it”. Jason Tavaria Managing Director Dolphin Music About Dolphin Music Dolphin Music is a part of Dolphin Enterprises Europe Ltd and has a turnover of £12M. The company operates 3 retail stores and a web-based sales facility with over £2m worth of stock available for next day delivery and the ability to supply over 10,000 different products from over 500 manufacturers. www.dolphinmusic.co.uk

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“Peter Davies from ISE Consultancy has provided excellent hands-on help to my company in the area of sales. Over a period of only a few weeks, he was able to help us identify our true target markets and USPs and to carry out an effective sales campaign that has taught us the value of a tried and trusted sales process. Now that we have implemented a professional CRM (Customer Relationship Management) system with his practical help, we have a much better control over our prospects and a realistic reporting mechanism for sales management. We would recommend him highly to any other company and we regularly use his services to review and refresh the processes that we now have in place”. Phil Smears Managing Director sdesign1 Ltd About sdesign1 sdesign1 specialises in web solutions built on solid foundations of usability, compliance and accessibility standards. The services include web site development, updates and training in content management systems to allow the customer to control their own web site content. Sdesign1 assists clients to develop a web presence for themselves, which is intuitive and consistent across a variety of platforms and devices. By following universally recognised standards sdesign1 ensure appropriate access to web sites by devices ranging from business executives’ PDAs to screen readers used by the blind. sdesign1 - accessible web design.